Upcoming Meeting & Events

Date -2012	Topics/ Speakers	Location
January 18	Round Table	St. Francis Hospital
February 15	Doug Krantz-Overwhelmed!Managing a Service Desk in a Target-Rich Enviroment	Allied Solutions
March 21	TBD	TBD
April 21	John Kaufeld – “How I helped a few million people I never met (plus a few thousand I did)”	IPFW
May 16	Mobile device support Looking for short case studies (5-15 Minutes) of mobile device support as part of the summit Vendors with mobile device experience to share Interactive with small group activity We want attendees to leave with ideas and new perspectives on mobile device support	Butler
Sept 19	TBD	TBD

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About

Indiana Help Desk Professionals is the Indiana chapter of HDI. We are a professional organization for the Service and Support industry. If you have or work in a help desk or service center we’d love to hear from you if you’re not already a member.