Meeting information for February
Our February meeting will be February 15. Our speaker this month will be our one of our board members, Doug Krantz ( Doug Krantz Bio ). You won’t want to miss Doug’s lively presentation on “Overwhelmed! Managing a Service Desk in a Target-Rich Environment” A few key points he will touch on – Recognize Your “Overwhelmed-ness”, Find Your Resolve, Know Your Job, Meet Your Coworkers, Count Your Resources, Prioritize Your Projects, Relieve the Stress, Organize Your Work, Execute Your Tasks, Advertise Your Successes (and Failures!), Sing Your Song.
I also hear there will be some very good treats to enjoy.
We will be meeting at Allied Solutions, LLD, 1320 City Center Drive , Suite 300, Carmel, IN. Directions: From I-465 on the north side of Indianapolis, take the Meridian St. exit and travel north. Turn right (east) on 116th Street. Go 1 block. Turn left (north) on Pennsylvania Street. Go 3 long blocks. You’ll pass Ingersoll-Rand on the right. Turn right (east) on City Center Drive. At the first left, turn in (north). Park anywhere. Take the elevators to the third floor. There you’ll be greeted and escorted to the meeting room.
We will begin at 1:00pm EST networking and our meeting will begin at 1:30pm.
Please RSVP to Jenny.Gunkel@parkview.com today if you plan on attending the February meeting.
Thank you to St. Francis Hospital for hosting our January event.
We have a winner for the HDI Midwest Region Analyst of the Year Competition.
This past December, IPFW IT Services’ Karen Bogard was awarded Analyst of the Year for the HDI Indiana Chapter. We have just received news that Karen was awarded Analyst of the Year for the HDI Midwest Region beating out competitors from 11 other states. As one of 6 semi-finalists, Karen will next compete at HDI’s Annual Conference in late April to win the international title.
The Help Desk Analyst of the Year award was initiated by HDI in 2004 to identify and award the industry’s top Help Desks analysts. The requirements include an exceptional understanding of industry standards, commitment to excellent service, and consistency in exceeding performance objectives. Karen’s supervisor, Mary Nixon, is proud to say that Karen has consistently excelled at going above and beyond the call of duty for all members of the IPFW community. Congratulations Karen and we wish you the best at the National Competition
Updates/Upcoming Events
March 21 – TBD – NEED YOUR HELP, we need a location to host our March meeting and a speaker
April 18 – IPFW – John Kaufeld
May 16 – Butler – TBA
Sept 19 – TBD
Oct 17 – TBD
Nov 14 – TBD
Dec 19 – HDI Analyst of the Year
Your Current Indiana HDI Chapter Officers
President – Bryan Kercheval
VP of Communications – Jenny Gunkel
VP of Programs – Dan LaFever
VP of Finance & Librarian – Doug Krantz
Marketing & Newsletter – Kathi Trimble
Webmaster – Mary Nixon
VP of Membership – Carie Reagan
Speakers Needed
If you know of someone who would be willing to speak at one of our monthly meetings or know a vendor that would like to come in and show us there latest and greatest product, please email Dan.Lafever@ssfhs.org
HDI LinkedIn Page
If you would like to join the Indiana HDI LinkedIn Page here is the link to join http://www.linkedin.com/e/gis/149472
What is linked in? – Share knowledge and tap into relationships. Connect the people in your professional network. Check out the HDI Groups including Indiana Help Desk Professionals.
Indiana Help Desk Professionals NEW Webpage
Check out our new webpage http://indianahdi.com
