Indiana Help Desk Professionals

Elections

Congratulations to all the elected and reelected Board members. HDI of Indiana is fortunate to have such a talented and passionate group of industry leaders.

 

President                                                      Bryan Kercheval   

V.P. of Communications                            Jenny Gunkel 

V.P. of Programs                                         Kathi Trimble       

V.P. of Finance                                            Dan LaFever   

V.P. of Membership                                   Connie Kaforke  

V.P. of Sponsorships                                 Open

Marketing Coordinator                             LaMont Smith

Webmaster & Librarian                            Mary Nixon

May 25, 2011 Posted by | Uncategorized | Comments Off

HDI Support Center Practices & Salary Survey

HDI is currently collecting data for the annual Practices & Salary Survey (now called the HDI Support Center Practices & Salary Survey). If you have already taken the survey, I want to thank you!   If not, I would like to encourage you to submit your organization’s information by July 8th to be entered in the drawing for a 42” flat screen HDTV!  Here is the survey link (www.ThinkHDI.com/2011PSS).  We hope to collect enough data from your industry to be able to report the information separately in the 2011 report. This is a great added benchmarking opportunity.

Over the years we have found that organizations use the HDI Practices & Salary Report to help guide strategic development, justify staffing and budgeting, support future planning and of course, for benchmarking. Feel free to share your thoughts or successes in regards to this report with Sophie Klossner  [sklossner@thinkhdi.com] ; she may use your testimonial in future publications.  The more participation we have in this survey, the more valuable this becomes to our members and potential members. 

If you have questions about the survey, please contact Jenny Rains at jrains@thinkhdi.com.

May 19, 2011 Posted by | Uncategorized | Comments Off

Meeting information for May

You won’t want to miss this meeting, as it will be our last meeting before our summer break and we will be announcing our new board.

Our May meeting will be Wednesday, May 18.  

This month we will be featuring Charles Cyna from ThinkITSM Corp. Bio  He will be presenting on Is the Service Desk the ‘Rodney Dangerfield’ of IT? Overview of Presentation  We will be at Butler University, Atherton Union, Room 326, 704 West Hampton Drive, Indianapolis, IN 46208.  Please park in the lots to the west of the building – Visitor Parking, metered parking (you must plug the meter if you park in a metered spot), or A or B permit parking.  Our police department does not ticket in the summer so permits/hanging tags are not required. 

We will begin at 1:00pm EST networking and our meeting will begin at 1:30pm.   Bring a friend – we will be having a drawing for a free membership for our non-members. 

Please RSVP to Jenny.gunkel@parkview.com by Friday, May 13 if you plan on attending the May meeting.

Thank you IMMA for hosting our meeting and to Doug Tedder for a great presentation on Is “B” the “C”.

Updates/Upcoming Events

Sept 21 – Woodie Perkins at Brooksource

Oct 19 – TBD at Purdue

Nov 16 – Dan Lafever at Delta Faucet

Dec 21 – HDI Analyst of the Year

Speakers Needed

If you know of someone who would be willing to speak at one of our monthly meetings or know a vendor that would like to come in and show us there latest and greatest product, please email kathi.trimble@bakerd.com

Newsletter Articles

If you have any news articles you would like to see published in our quarterly newsletter, please email LaMont Smith at lesmith@citizensenergygroup.com.  Attached is our Jan-March Newsletter. 

HDI LinkedIn Page

If you would like to join the Indiana HDI LinkedIn Page here is the link to join http://www.linkedin.com/e/gis/149472

What is linked in? – Share knowledge and tap into relationships. Connect the people in your professional network.   Check out the HDI Groups including Indiana Help Desk Professionals.

Indiana Help Desk Professionals Webpage

Check out our new webpage http://indianahdi.com

May 12, 2011 Posted by | Uncategorized | Comments Off

   

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